Corporate CEOs are often chastised by the business press for moving too fast or too slow to make fundamental changes. But Michael Schrage suggests that focusing on that metric is a fool’s game. Much more reliable is the metric of how fast your customers and clients are willing to change. Their inertia matters more than your momentum.
Browsing through these paragraphs will take you approximately two minutes. If you read them more carefully, four perhaps. Not a lot of time or investment. In this blog Susanna Bill reminds us why time is key for innovation and organizational change.