August 1, 2018 | By: Dr. Dominik Mahr, Damien Luciën Nunes and Tom Klaassen | In: Strategies, Uncategorized
Organisations depend on their competitive advantage in order to become or keep successful, relevant for their customers and grow over time. As we all know, competitive advantage is achieved via either one – or a combination – of the strategies involving pricing, service and product quality or customer service excellence. We argue that another overarching strategy should always be present in a company’s strategy; delivering an excellent, desirable and memorable customer experience.
Quantum computers will allow artificial intelligence, big data, and machine learning to become far more advanced. Many researchers are working on the advancement of quantum computers, and it won’t be long before their use becomes widespread.
In this Innoboard interview with Dr. Joseph Reger, Fujitsu Fellow and Chief Technology Officer at Fujitsu EMEIA, he discusses his take on the nature of innovation, the best opportunities for using AI at Fujitsu, why AI is best delivered as a service rather than a product, and much more.