customer service

  • IMse - Chatbot

    What’s New in Social Media Marketing

    August 31, 2018 | By: | In: Strategies

    Social media marketing has become increasingly popular over the past few years. No wonder this is so when approximately 2.5 billion people use social networks on a daily basis. Facebook is still the most popular social media platform, despite its recent Cambridge Analytica Scandal, with more than 1.45 billion unique daily visitors.

  • 7-ways-appeal-your-customers-iot

    7 Ways to Appeal to Your Customers through IoT

    April 12, 2017 | By: | In: Trend Alert

    To understand the impact of IoT on customer service you first need to know what it is. Briefly defined, IoT is a system of interrelated devices, digital machines, and objects that have unique identifiers. All these entities also have data transfer capabilities over networks without the need for human/human or human/computer interaction. In this article, we’ll explore how you can redefine and improve customer relationships through IoT.

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