If we want to unleash human potential, we need to accelerate it by creatively harnessing chaos. A practical example of this is a playground: kids are playful and chaotic because they have defined structures and beautiful systems driving their development. Work should be no different. Let’s start inventing new playgrounds to accelerate humans in the world. Claire Burge is the CEO of This is Productivity. Part adventure seeker, part nerd, part psychologist, part technologist.
Innovation doesn’t have to be a mystery. It can be organized and managed by people who are not, themselves, innovators. But management’s usual command and control tools are not sufficient for this task. Innovation emerges from a system whose behavior is non-linear. For this reason, management tools must be flexible and adaptive.
The appropriate structuring of companies is becoming more and more relevant as a mechanism for managing and enhancing their innovation capability. This article explores the concept of the Viable Systems Model (VSM) of Stafford Beer as a tool to better structure organisations for effective innovation and efficient operation.