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  • IMse- AI and Customer Experience

    AI and Customer Experience: Will the Marriage Work?

    September 6, 2018 | By: | In: Strategies

    Artificial Intelligence, like other digital transformations, have been commemorated in the field of customer experience for many years. However, it’s now the rage and this technology has been touching the sky. Today, the AI technology with its potential to mimic the human interactions have been so widely embraced by both the customers and brands that there’s no denying the fact that the AI in customer experience marriage will definitely work.

  • IMse - Chatbot

    What’s New in Social Media Marketing

    August 31, 2018 | By: | In: Strategies

    Social media marketing has become increasingly popular over the past few years. No wonder this is so when approximately 2.5 billion people use social networks on a daily basis. Facebook is still the most popular social media platform, despite its recent Cambridge Analytica Scandal, with more than 1.45 billion unique daily visitors.

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