April 12, 2017 | By: Kevin Faber
To understand the impact of IoT on customer service you first need to know what it is. Briefly defined, IoT is a system of interrelated devices, digital machines, and objects that have unique identifiers. All these entities also have data transfer capabilities over networks without the need for human/human or human/computer interaction. In this article, we’ll explore how you can redefine and improve customer relationships through IoT.
March 30, 2017 | By: Ryan Ayers
Have you ever wondered where great ideas come from? If your company has ever stalled for the lack of innovation, then you’ve probably thought about it from time to time. Innovative ideas can come from nothing, or from a long process of brainstorming and debate, but it always seems like some industries are consistently coming out with the best new products and processes, while others lag far behind. This isn’t your imagination; some industries are moving much more quickly than others. But which industries are the most innovative, and what sets them apart?
March 27, 2017 | By: Tim Jones
We increasingly see the world and much of its innovation through the lens of cities not countries, but there is little clarity around where the true innovation hotspots of today, let alone tomorrow, are to be found. While there is general agreement around which are the most innovative countries, the lack of consensus around the criteria used to identify an innovative city has produced multiple views and varied answers. If we want to understand more about the approaches that are the most effective in leading locations, we must decide on the best way to assess which cities are the most innovative.
March 21, 2017 | By: Tim Jones
Alongside the annual Innovation Leaders analysis of large organizations’ performance, we also identify upcoming companies that are seen as potential future catalysts for change. While these are organizations that are yet to achieve global scale, they are already making significant impact. They are the companies that are inventing new technologies, applying new business models and creating value in new ways that may well have significant global influence in the years ahead. Some are new ventures; others have been around for a few years and are building momentum.
March 14, 2017 | By: Tim Jones
The latest Innovation Leaders research shows that there is an increasing number of high-growth companies that are prepared to take greater risk and make big bets. Rather than focus just on incremental growth, they are being bolder and are seeking to develop more radical innovation opportunities. Despite requiring significant investment and offering no guarantee of success this approach has been transformational for some. Where and why is this happening and what has changed that has made this approach more common?
March 6, 2017 | By: Tim Jones
Innovation Leaders has released its annual report detailing companies across 25 different sectors worldwide that accomplish the most from innovative activities. This year, Innovation Leaders highlighted three trends in its analysis: US dominance, partnerships and collaboration, and the impact of big bets and bold moves to deliver tangible, sustained growth.
February 20, 2017 | By: Rob Hoehn
Sustainability is one of the key emerging trends in recent years. But much like innovation, it is a maturing discipline with few established business practices and lots of evolving methodologies. Sustainability champions at organizations often face the same challenges that innovation champions do: lack of senior level buy-in, lack of process, lack of resources. The benefits of successful sustainability and successful innovation are similar, as well: a competitive advantage, improved profit margins, and better brand sentiment from employees and customers.
February 6, 2017 | By: Rob Hoehn
Numerous leaders and community organizers have been talking about public service lately, especially in the US – mostly encouraging the public to take place in ongoing dialogues and to volunteer in their communities in order to create positive change at local and national levels.
December 22, 2016 | By: Lindsey Patterson
The revolution in self-driving vehicles has advanced faster than insurance companies can react to it. These cars introduce unique factors that must be integrated into the models that are used to set insurance premiums. At this time, coverage for self-driving cars is set using the same formulas as for traditional cars. Not long ago, there was a fatality involving the Tesla Model S. This occurred while the vehicle’s Autopilot mode was active. The case brought new attention to the risks of using self-driving cars on the road, and insurance companies noticed.
November 16, 2016 | By: Sara Upton
The IoT (or “Internet Of Things”) is becoming a more popular topic of conversation these days. Many have already realized this with regard to individual use (say, through fitness trackers) or “smart homes.” But the IoT can also have a huge effect on the workplace – here’s how.
July 27, 2015 | By: Evan Shellshear
We seem to have a problem. Health care costs are doubling every thirteen years in the US, (Regalado 2013). By 2030 they will devour a third of the US federal budget (Regalado 2013). In spite of this, the US was ranked last in 2011 by the Commonwealth Fund in quality of health care among similar countries (Wikipedia 2013). We can sense the impending disaster and it seems the hope is that our usual panaceas for all problems, policy, technology or better education, will someday deliver us from our pains. But how?
November 29, 2013 | By: Sheila Moorcroft
Drones have until now been primarily used for military purposes and while they are extraordinarily accurate on one level, all too often there are innocent deaths. Drones are however moving into other sectors – rescue and delivery so far. They could revolutionise the cost base of deliveries to remote regions, not to mention search and rescue services.
June 7, 2013 | By: Dennis Draeger
Virtual reality is back with better graphics, better hardware, and more applications. Several technologies will soon be released to the general market to further immerse mainstream users in their digital experiences while expanding the applications of virtual reality.
May 24, 2013 | By: Sheila Moorcroft
Traditional politics in western countries have been facing growing challenges for many years. A combination of economic circumstances and austerity measures plus new technology is giving rise to very different political realities, new parties and new approaches; but also disenchantment and loss of faith. Should we be worried about an emerging political crisis having as big or even greater impacts than the financial crisis?
May 17, 2013 | By: Sheila Moorcroft
Synthetic biology moves us from reading to writing DNA, allowing us to design biological systems from scratch for any number of applications. Its capabilities are becoming clearer, its first products and processes emerging. Synthetic biology’s reach already extends from reducing our dependence on oil to transforming how we develop medicines and food crops. It is being heralded as the next big thing; whether it fulfils that expectation remains to be seen. It will require collaboration and multi-disciplinary approaches to development, application and regulation. Interesting times ahead!