Damien Nunes, Dominik Mahr, Rosanne Gresnigt

Damien Nunes is project leader and a service designer at the Service Science Factory (SSF). SSF is an important valorisation entity within Maastricht University that focuses on service and business innovation in the form of projects, research and (post-graduate) education. Damien originally has an engineering and design background and developed himself further in the field of service and business innovation from a design thinking perspective.

Dr. Dominik Mahr is Associate Professor at Maastricht University and Scientific Director of the Service Science Factory. The Service Science Factory (SSF) supports companies to identify business challenges and design service innovations. Being a part of Maastricht University SSF combines research, education and practice on service design and innovation.

Rosanne Gresnigt has an MSc in strategy & organisation with a focus on service management. As Consultant at Noventum Service Management she worked on service transformation projects in various manufacturing organisations across Europe. Key specialisations are: advanced service strategies, service life-cycle management and service marketing & sales development.

All articles by Damien Nunes, Dominik Mahr, Rosanne Gresnigt:

  • using-design-thinking-to-make-your-employees-ready-for-the-internet-of-things

    Using Design Thinking to make your employees ready for the Internet-of-Things

    Feb 16, 2017 | In: Strategies

    Recent advances in technology put Internet-of-things (IoT)-innovation on top of the management agenda across industries. It is predicted to increase economic value by $11.1 trillion in 2025 (McKinsey 2015). The Service Science Factory and Noventum collaborated on this article to present a state-of-the art view on the Internet of Things and how to implement this vision within organizations.

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