What KPIs are Most Common for an Innovation Team?

In this session of InnoView focusing on 'Rewarding, Recognizing and Recruiting to Drive Innovation Development' Anthony Ferrier, Innovation Author and CEO of Culturevate, and Shannon Lucas, Director of Innovation at Vodefone Global Enterprise look at how to measure the success of an innovation program. They discuss whether innovation leaders mistakenly rely on counting the number of activities, when what really matters is how these activities generate results that leadership cares about. How can you balance the focus on revenue and maintain the space to explore the next big idea?

What is your experience with evaluating the impact of your innovation program? Please share in the comments below.

Watch the full-length webinar: Rewarding, Recognizing and Recruiting to Drive Innovation Development
In our latest session of InnoView Shannon Lucas (Director of Innovation, Vodafone Global Enterprise) and Anthony Ferrier (CEO, Culturevate) discuss approaches to rewarding, recognizing and recruiting employees around innovative behaviors, with a goal of increasing the flow of new ideas and driving a broader culture of innovation.

About the presenters

shannon-lucas-innovation-director-vodafone-globalShannon Lucas, Director of Innovation, Vodafone Global Enterprise

As Director of Innovation at Vodafone Global Enterprise, Shannon Lucas focuses on empowering global Fortune 500 businesses to stay agile, competitive and sustainable. One of the world’s largest telecoms companies, Vodafone provides telecommunications services in over 80 countries. Lucas is passionate about developing ecosystems which trigger collaborative innovation between multiple stakeholders and has presented her game–‐changing vision at TedX. Shannon is continually refining customer engagement models, tools, and processes to support a culture of change. She helps enterprise customers explore how mobile and ICT solutions enable new business models, tap into consumer insights and streamline operations. She manages a matrixed team of Innovation Champions, the intrapreneurs from across the business, to accelerate the pace of innovation throughout Vodafone.

Anthony Ferrier, CEO, Culturevate and Innovation Author

Culturevate provides a tailored approach to employee focused innovation training and tools, working with some of the world’s leading universities. Anthony is also an innovation-focused advisor to a range of corporate organizations and is a regular author and contributor at InnovationManagement.se.

Music: ‘Entrepreneurs’ by Scott Holmes

  • Norberto González

    Good points, I would say that in my oppinion, the key point is value, as they say, but the point in innovation is that it is quite difficult to calculate it, that works in long term when we speak about money, but we need short term information in order to improve our MVP (Minimum Viable Product). It is important to monitor these KPIs, but we need more in order to improve the innovation performance. That should be connected to consumers, they are who need to see added value because, they will be who would pay or not for our the innovation, those are communication and marketing indicators. The key idea: “Overcome the barriers”, things works by reacting to imperfections, that droves to the improvement and innovation should be that: improvement.

    Here you can see some examples on how different barriers such as languaje, biomedic scanners, new interfaces, etc has been overcome (active automatic translations for texts)