At HYPE we’re regularly asked what to expect in terms of participation, numbers of ideas shared and what benchmarks to set when engaging large groups online on innovation initiatives. Every organization is different, has a different culture, structure and set of objectives. These nuances will affect expectations even before you’ve addressed the focus of the innovation program.
What’s more helpful is to judge key indicators over time and monitor how five categories of employee engagement change. The five categories are:
It may be tempting to blame one area for stagnant or falling levels of engagement, but consider all five areas to ensure the program is as strong as possible in each.
Maintaining and building high-quality engagement over time should be the focus of all innovation managers as they strive to develop sustainable enterprise programs. Use the data and what you know about your organization to understand what level of engagement exists over time and how many employees you have in each of the engagement categories.
Consider how to mitigate all the reasons why employees may not engage on a regular basis; remember that you’re competing for employees time, so it’s crucial to show business value and success on a regular basis.
In the next article, we will consider ‘collaboration’ in more detail and discuss how to find diverse opinions and develop better ideas earlier on in your innovation process.
By Colin Nelson
Colin Nelson is Director of Strategic Consulting at HYPE Innovation, a global leader in idea and innovation management software and solutions for over 11 years. Using the power of the workforce, third parties and customers, Colin helps clients engage disparate groups to support existing or newly established programs on Innovation, Cost Reduction, Business Transformation and Business Improvement.
He works as a subject matter expert and thought leader on how people engage to share ideas and collaborate with others, online and at scale with global innovation leaders such as Continental, Airbus, General Mills, Hershey’s, Peugeot, SCA, WD-40 Company, and many others, focusing specifically on processes and innovation behaviors.
HYPE Innovation Learning Program Articles
HYPE Innovation is producing a series of five articles to help innovation practitioners, and those new to collaborative innovation, understand how to build a successful and sustainable enterprise program. Each article will address a different theme, will focus on clear actions any company can take, and highlight pitfalls to avoid.
|Article #1||How to Get the Most from your Innovation Software: Key Process Considerations|
|Article #2||Using Communications to Drive Innovation – How to Develop an Engaging and Sustainable Program|
|Article #3||Increasing engagement in enterprise innovation|
|Article #4||Driving Collaboration – Diverse Opinion is the Key to Innovation|
|Article #5||Making the Right Idea Investment Choices – Idea Evaluation at Scale|
|Article #6||How to Get the Most from your Innovation Software: Key Process Considerations|