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Booz & Company’s annual global study of R&D spending reveals that successful innovators bring clarity to the early stage of innovation. It’s when companies generate ideas and decide which ones to develop.
Just 43 percent of participants said they were highly effective in generating new ideas. And only 36 percent felt the same way about converting ideas to development projects. Altogether, only a quarter of all companies indicated they were highly effective at the front end of innovation. Which is a shocking conclusion.
There are three fundamental innovation strategies. You can categorize companies as Need Seekers, Market Readers, or Technology Drivers. Booz & Company describes them as follows:
The Booz & Company’s study confirms that following a Need Seekers strategy offers the greatest potential for superior performance in the long term. Fifty percent of respondents who defined their companies as Need Seekers said their companies were effective at both the ideation and conversion stages of innovation compared with just 12 percent of Market Readers and 20 percent of Technology Drivers. These are the same companies, by and large, that consistently outperform financially.
So need seeking is essential, because a good innovation is a simple solution to a relevant customer need.
But what does a need look like? I like to inspire you with 10 relevant needs and innovative new products or services solving them.
Need & Problem
|Consultant: I need new assignments. How do I expand my business network in an efficient way?||
|Music lovers: I love to listen to music (for free) but I hate to be a pirate downloading it illegally.||
|Consumer cleaning: I sick and tired of a bad performing vacuum cleaner||
Dyson cyclone vacuum cleaner
|Consumer: Is this bed clean and free of bugs I can hardly see?||
The Bed Bug Detective
|Snow boarder: I like to go down hill fast but I am afraid for nasty accidents.||
The Katal Landing Pad
|Consumer painting: If there is one thing that really annoys me, it’s cleaning used brushers and rollers.||
|Green consumer: I hate spilling water and money flushing a toilet.||
Brondell Perfect Flush
|3rd world: due to flooding we lack clean drinking water.||
|Full time mother: Now the kids are getting bigger, I like to re-enter the workforce, but who is waiting for me out there?||
|Green consumer: I love to celebrate Christmas with a real tree, but don’t like destroying nature.||
Lease a living Christmas tree
As a good customer understanding is essential, how do you discover relevant unmet needs? And how do you incorporate need seeking in your idea generation process? A good example of an innovation process incorporating the discovery of user needs is the FORTH innovation method. Step two in this structured expedition is called ‘Observe and Learn’. It focuses on finding concrete customer needs, using ‘tools’ like personal visits, focus groups, web searching social media and crowd sourcing techniques. You can download the innovation map of the FORTH method for free.
I wish you a lot of success becoming an effective need seeker.
By Gijs van Wulfen