Real creative insights happen when you release what you know, your expertise and frameworks, and focus on expanding your thinking and considering broader possibilities.  That kind of engagement and thinking cannot happen while you are answering emails on your cell phone, or while you are engaged on a conference call.  You simply don’t have the expertise to handle routine, day to day issues and engage in broad, disruptive thinking at the same time.  One of these activities will suffer, and it is always the idea generation that goes lacking.

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