IDEO goes to great lengths to empower their people and to make them feel a sense of ownership and shared mission. Those efforts include teaching employees a process to improve their creative confidence, and exposing them to experiences to build that confidence. Its leadership approach is based on coaching instead of task management. As Kelly points out, you can’t teach people your values and what’ expected of them via a PowerPoint presentation.

Read full article » www.fastcompany.com/1746447/david-kelley…

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