There is a big difference between identifying the cause of a negative outcome and looking for someone to blame it on. Identifying the cause of a negative outcome is productive. You can use that information to avoid the situation in the future and also help people take responsibility for fixing it and moving on.
Finding fault and assigning blame, on the other hand, creates a situation where people become stuck and paralyzed. It’s a negative approach that assumes neglect or malfeasance that requires punishment. This type of attitude produces a risk-averse organization where people play it safe instead of stepping out and trying new ideas.
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