How to Tap the Innovative Potential of Middle Managers and Frontline Staff

Many managers and employees think innovation is reserved for their top VPs and a handful of select individuals. The problem is these creative thinkers are in short supply and are already deployed against the organization's most vexing challenges. Instead of trying to pile more onto their plates, companies must learn how to tap into the innovation capacity of the organization's middle.

What’s so appealing about the members in the middle? They are good at their jobs. They know a lot about the organization and its customers. There are many of them. And they have plenty of latent creative capacity. Why aren’t they using their creative capacity? Simply put, they have not been asked to contribute, and if they have been, they were not given the resources, time, or tools to use their potential, says author Tim Ogilvie.

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