A recent project with the Rockefeller Foundation explored what enables organizational capacity for continuous innovation in established social sector organizations that operate at an efficient scale delivering products and services. Researchers undertook a literature review of the mainstream organizational and management literature on this topic, and were amazed by both the magnitude of this research stream and the insights we gained. First, they found that both long-term evidence from studies of social sector organizations and recent empirical evidence challenge the mantra that more innovation is better. Second, they found that many of the assumptions about innovations in the social sector may be misleading. And third, they discovered that pushing innovation can stifle progress just as much as it can enable it.

This article explores the burgeoning field of social innovation and identifies six steps to achieve effective solutions in this innovation arena.

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