In this article, executives from NASA, Salesforce.com. Plantronics and BMC Software share their experiences in deploying internal social networks to foster collaboration, innovation and crowdsourcing to enhance the company’s intellectual property.
One of the biggest issues in a successful rollout of one of these systems is people – ensuring that employees understand what they can do with the tools. Executives interviewed for this article also cite strategic planning, careful follow-through and a willingness to change direction as your users show you how they want to use the tools you’re giving them as key success factors when rolling out a successful internal social network.
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